Privacy Policy

Last updated: April 2026

This Privacy Policy explains how CROrix ("we", "us", "our") collects, uses, and protects your personal data when you visit our website or contact us through the contact form. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).

1. Who We Are

CROrix is a 3D modeling and printing service based in Zagreb, Croatia. If you have any questions about this policy, you can contact us at crorix@outlook.com.

2. What Data We Collect

When you submit the contact form on our website, we collect:

• Your first and last name
• Your email address
• The message or project description you provide
• Any files you optionally attach (3D model files)

We do not collect any data automatically beyond standard server logs (IP address, browser type, visit time) which are retained for security purposes only.

3. Why We Collect It

We collect your data solely to respond to your inquiry and provide you with a quote or information about our services. We do not use your data for marketing, profiling, or any other purpose.

4. How Your Data Is Processed

Contact form submissions are processed by Formspree (formspree.io), a third-party form handling service. Formspree transmits your submission to our email inbox and stores it temporarily on their servers. You can read Formspree's privacy policy at formspree.io/legal/privacy-policy.

After receiving your message, your data is stored only within our email inbox and is not shared with any other third party.

5. How Long We Keep Your Data

We retain your contact information and message for as long as necessary to fulfill your request and for legitimate business purposes (such as project correspondence). If you request deletion, we will remove your data from our records within 30 days.

6. Your Rights Under GDPR

As a resident of the EU, you have the following rights regarding your personal data:

• Right of access — you can request a copy of the data we hold about you
• Right to rectification — you can ask us to correct inaccurate data
• Right to erasure — you can ask us to delete your data
• Right to restriction — you can ask us to limit how we use your data
• Right to object — you can object to our processing of your data

To exercise any of these rights, contact us at crorix@outlook.com. We will respond within 30 days.

7. Cookies

Our website does not use tracking cookies or analytics. No cookie consent banner is required.

8. Data Security

We take reasonable precautions to protect your data. Our website is served over HTTPS and form submissions are encrypted in transit.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at crorix@outlook.com.